Refund policy

Returns & Exchanges

If you're not completely happy with your order, we accept returns and exchanges on eligible items within 7 days of delivery.

Return Eligibility:

• Item must be unused, unworn and in original packaging.
• You'll need proof of purchase (your order number)
• Earrings and personalised/custom-made pieces are final sale due to hygiene and customisation

Return Postage: 

Return shipping costs are the responsibility of the customer. I recommend using a tracked services to ensure your return arrives safely.

Refunds:

Once your return is received and approved, your refund will be processed to your original payment method within 5-7 business days.

Please note: 

We may update or modify this Returns & Refunds Policy at any time. Any changes will take effect as soon as they're posted on this page. We encourage you to review the policy periodically to stay informed.

By placing an order through our website, you agree to the terms outlined in this policy. If you have any questions or concerns, please feel free to get in touch.